شرح قواعد Apology.Advice.Request.Responding.Opinion.Bad / Good news.Complaint في اللغة الانجليزية

++++communication +++
Apology
Apologizing : 
- I'm sorry for...
- Please accept my sincere apology
- I deeply regret that
- Forgive me! I didn't mean it

Responding to apologies : - That's all right!
- Never mind!
- Don't worry about it
- Forget about it
Understand / Clarify
Expressing lack of understanding : - Sorry, I don't understand you!
- I don't see what you mean!
- I can't get your idea!
- I don't quite follow you!
Asking for clarification : - What do you mean by...?
- Could you be more explicit?
- Could you clarify, please? 
- I beg your pardon! 
AdviceAsking for advice :
- What's your advice for...?
- What should I do to...?
- What do you advice me to do?
- What would you do if you were me?
Giving advice :- I advice you to...
- You'd better … / you ought to...
- If I were you, I would...
- Why don't you ... ?
RequestMaking a request : 
- Oh! Dear, I need …
- Would you mind...?
- Iwonder if you could...?
- I'd like you to …
Responding to requests : 
=> Accepting: 
- Sure/Certainly!
- Yes, of course!
=> Refusing:
- Sorry!
- Of course not!
Complaint
Making a complaint :
- Sorry, I have a complaint
- I'm a little dissatisfied with...
- I just don't know how to say it, but …
- I'm afraid I have to make a serious complaint
Responding to complaints :=> Accepting:
- Oh! Dear I'm really sorry about that
- I can't tell you how sorry I am 
=> Rejecting:
- I'm afraid there is nothing we can do about it
- Sorry, we haven't anything we can do
Certainty
Expressing certainty :
- I'm sure/certain …
- Definitely/certainly …
- There is no doubt …
- It's obvious/evident...
Expressing uncertainty :
- I'm uncertain …
- I'm not sure …
- I'm doubtful about …
Expressing probability : 
- It may be …
- It could be …
Opinion
Asking for opinion : 
- What's your opinion of …?
- What about …?
- How do you feel about …?
- Do you think that …?
Expressing opinion : 
- In my opinion …
- Personally speaking, I think …
- To my mind …
- It seems to me that …
=> Agreeing: 
- I think you're right
- I share your opinion
=> Disagreeing:
- I can't agree with you
- I disagree with you
Bad / Good newsExpressing bad news : 
- I really don't know how to say it, but...
- I am really sorry to say that...
- You will be sorry/sad to hear …
Responding to bad news :
- Oh! Dear/my God!
- What a pity!
- Please accept my condolences!
Expressing good news :
- I've got some smashing news to tell you...
- You will be pleased to hear...
- I'm glad to tell you that...
Responding to good news :
- Oh! Congratulations!
- Well done!
- What happy news!
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عن maroc tk

هذه مساحة خاصة للتعريف عن الكاتب ونبذة مختصرة عن محتوى الموقع هذه مساحة خاصة للتعريف عن الكاتب ونبذة مختصرة عن محتوى الموقع هذه مساحة خاصة للتعريف عن الكاتب ونبذة مختصرة عن محتوى الموقع هذه مساحة خاصة للتعريف عن الكاتب ونبذة مختصرة عن محتوى الموقع
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